Team

How We Work

How We Work

Our reasons for becoming insurance professionals are deeply personal. We repeatedly saw friends and family struggling to find the coverage they needed. We are confident that with our understanding of the insurance space, we can help people better prepare for the future. After years in the business, we have developed a reputation for educating individuals in an easy-to-understand manner, so they can easily grasp personal insurance concepts. Above all else, we feel a commitment to our community.

Our team approach adds perspective and provides increased benefits to our clients.

Meet Our Team

Joel Rice

President

301-582-2636

301-582-2832

riceagency@live.com

Joel is a native of Hagerstown Md. He graduated from North Hagerstown High and received his undergraduate degree from Shepherd University. He started the Rice Agency in 1997 and has been in the Insurance and Financial Services Industry...

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Christopher Moats

License Sale Agent

301-582-2636 ext 304

Cmoats9002@outlook.com

Chris is a licensed agent with The Rice Agency, with over ten years of experience in the Property & Casualty field. He is a Hancock High, Hagerstown Junior College and Old Dominion University Alum. He currently attends, is a board...

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Gerry Eckenrode

Associate Agent

Prior to Nationwide I was a teacher and basketball coach for 11 years at 4 different high schools. I started with Nationwide as an agent in 1984 and built my own agency. I opened an office in Eldersburg in 1986 and have been in the...

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John P. Buenger SR, LUTCF

Associate Agent

LICENSED: FINANCIAL ADVISOR AND INSURANCE AGENT SERIES 6 AND 62, LIFE, HEALTH, ANNUITY & P&C EXPERIENCE: NATIONWIDE AGENCY OWNER FOR 25 YEARS - 44 YEARS INSURING CLIENTS COAST TO COASTSEMINAR SPEAKER/EDUCATOR FOR 40 YEARS...

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Jordyn Moats

License P&C Agent

301-582-2636 ext 305

Jmoats2020@outlook.com

I have worked in customer service since I was old enough to work. I started at just a simple retail store, then worked in reception at a nursing home, and just got out of working at a credit union as a Teller/ Branch Manager before...
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Mae Daniels

Associate Agent/ Commercial Specialist/ CSR

301-582-2636 ext 307

maedaniels@live.com

Nationality: Filipino Languages: English, Tagalog, Ilokano, Bisaya, Ilonggo Employment: Been with the Rice Agency for 15 years and been an agent for 9 years Licensed in the State of: MD, PA, WV, VA

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Mark Hawk

Associate Agent

301-582-2636 ext. 301

301-582-2832

hawk.mark@outlook.com

Mark is a licensed insurance agent with Rice Agency who takes pride in providing uncanny service to his clients making sure they are properly insured putting their needs first. It is his passion knowing that he can protect people and...

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Michelle Flook

Associate Agent

301-582-2636 ext 309

michelleflook75@outlook.com

I have spent most of my life working in the customer service field, in one way or another. Helping people, in any way, is the very fiber that makes up who I am, and what brings me the most joy in life. I have background in human...

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Nathan Wisherd

Associate Agent

301-582-2636 ext 311

wishen1@outlook.com

Born & raised in Hagerstown, I have been in the insurance field for one year now and looking forward to growing & becoming the best possible agent. My college background is in environmental sciences & am an active member in the local...

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Robyn Fulton

License P&C Agent

301-582-2636 ext 603

Roball1016@outlook.com

I am new to Rice Agency Insurance but I have been working in customer service since I started working. I love helping our customers find the best deals we have to offer from our many carriers and always look forward to working with new...
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Savanna Jakoby

License Sales Agent

301-582-2636 ext 308

Jakoby.s@outlook.com

My name is Savanna Marie Jakoby. I have always been a part of the customer service industry. Everything that I learned through the restaurant industry in my younger years as far as making sure each one of my customers is happy and...
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Stephani Serrano

Administrative Assistant

As a new member of the Rice Agency team, I am mastering the ins and outs of what makes a great insurance agent. As an administrative assistant, I am the first point of contact with many of our clients, but it makes my day so gratifying...
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Tammy Oberholzer

License P&C Agent

301-582-2636 ext. 313

301-582-2832

oberht2@outlook.com

I have 15 years in the insurance industry. I live in Greencastle with my husband, my two Australian Shepherds, and two cats. In the summer I enjoy my retreat at the Potomac River. I also enjoy traveling with our friends to...

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